An opportunity has arisen for a Field Service Engineer living in the Bristol Area. This is a team-based position, managing breakdown calls and planned Prepaid Maintenance visits, reporting to Service manager via the service desk.
Essential Key skills:
- Qualified /time served vehicle technician (minimum 3 years)
- Electrical training essential
- A good standard of both written and spoken English
- Ability to work well under pressure
- Ability to work under your own initiative, as well as part of a team
- Be a well organised individual with excellent time management
- Smart and tidy appearance
General Responsibilities:
- To provide an efficient and competent response to planned, reactive and ad-hoc repairs and service inspections to Bradshaw customers vehicles within an acceptable timescale.
- Maintain a clean and tidy work area and ensure all tooling and specialist equipment is checked, tested and compliant in line with company policy.
- To maintain a reasonable level of cleanliness of themselves and service van.
- Comply with Depot specific health and safety rules and regulations and ensure the correct PPE is worn/used throughout and report any failings through the reporting procedure
- To maintain the parts stock levels to the service van and lock-up.
- To advise service desk of service van faults and impending service intervals
Day to day responsibilities:
- Receiving new jobs on electronic android
- Liaising as and when necessary with Bradshaw’s service desk each morning, during each day and each evening to discuss the present and next days’ work-plan.
- To liaise with the customer prior to attending site and before leaving site upon completion of work
- Carry out vehicle inspections and repairs to electric vehicles, golf buggy's and other vehicles
- Produce good productivity levels in line with Auto data /Manufacture repair times
- Adhering to risk assessments and method statements as appropriate to the work being carried out
- Advising service desk of required parts to re-stock van or receive further parts to continue with any on-going work
Provided items:
- On-going product training in-house & specialist.
- Protective clothing, cleansers, barrier creams and First Aid kit.
- Service Van, Mobile Phone, all necessary product related specialist tools and equipment. Maps and Sat Nav.
Most work is achievable within a day but early starts and late finishes are sometimes unavoidable, possible late-notice overnight stays may on rare occasion be required. Weekend call-out availability will occasionally be requested.
John Bradshaw Ltd is a progressive expanding company which remains a family owned and run business.